Data Deletion
You can revoke Farix Studio's access to your accounts at any time, delete the data the app keeps on your computer, and ask us to delete your Farix Studio account.
1. Revoke access on the platform
Revoking access stops Farix Studio from publishing to your account. You can also remove the account in the app, which deletes its tokens from your computer's credential store.
- YouTube / Google: remove the app at myaccount.google.com/permissions.
- Facebook: remove it from the business integrations or apps and websites section of your Facebook settings, or from the Page's settings.
- Instagram: remove it from the apps and websites section of your Instagram account or Meta Accounts Center settings.
- TikTok: remove it from the section of your TikTok account settings that manages apps and services connected to your account.
2. Request deletion
Most of your data is on your own computer and you can delete it yourself: remove connected accounts in the app, then uninstall the app and delete its data folder. To delete your Farix Studio account from our server, email support@farixstudio.com with the subject “Data deletion request” from the email address you use to sign in, and say whether you want the whole account deleted.
To protect your account, we may ask you to confirm that you control it. Do not send passwords or tokens.
3. What is deleted
| Information | Where it is | How it is deleted |
|---|---|---|
| Platform access and refresh tokens | Your computer's credential store | Removed when you remove the account in the app |
| Connected accounts, publishing records and settings | The app's data folder on your computer | Removed when you remove accounts or delete the app's data |
| Farix Studio account (email, sign-in identifier, devices, plan and usage records) | Our server | Deleted by us on request |
| Your emails with us | Our support inbox | Deleted once the request is complete, unless you ask us to keep them |
Our server does not store platform tokens, videos, captions or publishing records, and anonymous usage counts are not linked to your account.
4. What we cannot delete for you
- Videos and posts already published live on the platform. Delete them from the platform itself.
- Data held by the platforms is governed by their own privacy policies and deletion tools.
- Your own video files remain wherever you store them; Farix Studio does not keep copies of them.
5. Timing and confirmation
We complete deletion requests and confirm by email within 30 days. If we must keep any information to meet a legal obligation, we will tell you what and why.